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About Us
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Message from the Commissioner
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This office, having jurisdiction over the states of Uttarakhand
& Uttar Pradesh, was created, primarily to facilitate smooth movement of goods from
across the Indo-Nepal & China borders from the designated Land Customs Stations
and to counter the menace of smuggling through off-routes. Both these tasks appear
to be in juxtaposition, whereas, in-effect, they are contrary to each other.
It has been our conscious efforts to create an atmosphere where voluntary compliance
from the trade is encouraged so as to ensure unhindered movement of the goods. In
order to promote import of Nepalese goods, the Govt. has already exempted such goods
from payment of Basic Customs Duty & only the Countervailing Duty (CVD) needs to
be paid. Whereas volume of the import and export to Nepal is on increase each succeeding
year, it is encouraging to see that organized smuggling is on decline. This has
happened not because of alacrity & alertness alone of our officers manning the borders
but due to general awareness of the people at large about the futility & viciousness
of the smuggling activity.
We are aware of our responsibilities to provide an environment of responsive and
taxpayer-friendly regime even while keeping a strict vigil over the few, who at
times attempt to hoodwink the department. We have the necessary expertise to discern
the two.
It is quite possible that some over zealous officers might exceed their brief and
encroach upon the basic rights of some individuals. Should that happen, anybody
affected is free to reach us through this website where you would notice, an exclusive
pop-up exists to lodge a complaint against such erring officials.
I hope this website is useful in disseminating the information and is able to reach
you effectively.
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