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Welcome to E-Helpline

e-Helpline of Lucknow Customs (Preventive)

Importer / Exporter / Trade can seek clarifications under the following two categories

1) Assessment Related Issues

2) Procedural Delays Related Issues

While sending mail, kindly see that your query contains the following details without fail:- 

1) Subject of the mail must specify E-Helpline query.
2) Applicant type:- Whether  Importer/ Exporter/ CHA / Company / Others.
3) Importer / Exporter Code (IEC) No.
4) The Category Under which you seek the HELPLINE (Please mention one Assessment          related / Procedural delay related).
5) Your complete address with Pin code, Contact number and e-mail address.
6) Nature of help required by you. Please explain in detail Attachments can also be sent.


Kindly send us mail with all the above particulars at the following mail address:-


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