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Welcome to E-Helpline

e-Helpline of Lucknow Customs (Preventive)

Importer / Exporter / Trade can seek clarifications under the following two categories

1) Assessment Related Issues

2) Procedural Delays Related Issues

While sending mail, kindly see that your query contains the following details without fail:- 

1) Subject of the mail must specify E-Helpline query.
2) Applicant type:- Whether  Importer/ Exporter/ CHA / Company / Others.
3) Importer / Exporter Code (IEC) No.
4) The Category Under which you seek the HELPLINE (Please mention one Assessment          related / Procedural delay related).
5) Your complete address with Pin code, Contact number and e-mail address.
6) Nature of help required by you. Please explain in detail Attachments can also be sent.


Kindly send us mail with all the above particulars at the following mail address:-


Terms of Services : Information is being made available at this site purely as a measure of public facilitation. While all attempts are made to ensure the correctness and suitability of information under our control and to correct any errors brought to our attention. No representation or guarantee can be made as to the correctness or suitability of that information or any linked information presented, referenced, or implied. All critical information should be independently verified.

Booklet on Modus Operandi.
विभागीय पत्रिका अवध मंजूषा संप्तम अंक डिजिटल संस्करण
History of Posting
History of Posting of Inspector
History of Posting of Superintendents